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Most Popular Posts, Sorted by Category
If you want to review specific content, this should be helpful. I’ve selected the 4-6 most popular posts for the most popular categories to make it easier to explore. Please ask questions or share your comments as you go. Thank you.
Sales / Selling
- Getting Your Piece of the PIE
- Sales Discussions that Work
- Curiosity-Led Execution
- Sales Success for the Individual Contributor
- The Million Dollar Deal How-To
- The Power of Storytelling
- What’s the Prize If I Win?
Sales Management
- Leading Next Generation Sales Teams: The Mandate for Predictable Revenue
- You Can’t Win if You Don’t Get to Play
- Repeatable Sales Motions vs Individual Selling Success
- Lessons Learned from GTM Consulting
- Six Ways AI Can Become a Sales Management Enhancer
- Beyond the Hunt: Fueling Sustainable Enterprise Sales Growth
Customer Success
- What is Customer Success
- Creating Customers for Life
- The Imperative of Customer Trust
- Improving the Customer Experience
- Continuous Improvement, Growth Mindset, and an “Attitude of Better”
Leadership
- Playing to Win, versus Playing Not to Lose
- The Value Created by a Strong Team
- Providing Honest Feedback
- Acting Like a Startup
- Profitability Through Operational Efficiency
Business Ownership / Entrepreneurship
- Presentation on Starting a Business and Entrepreneurship
- Commentary on HBR Article about Start-ups
- The Importance of Proper Pricing
- Are You Thinking About Starting a Business
- Good Article on Entrepreneurship
- Lessons Learned from Small Business Ownership
Innovation / Innovating
Knowing When to Stop
What’s the hardest decision you’ve ever had to make? Why?
Jetpack Question of the Day
In 2000, we started developing a Franchising System for Business Consulting. We had invested over $100K and were making progress, but we were about 6 months behind schedule when 9/11 occurred.
Everything came to a standstill for a few months. In early 2002, we reevaluated the situation. We were about $50K and less than 6 months from completion. But the total addressable market had shrunk considerably, and there was no telling if or when it might recover.
We had to decide whether to invest more and potentially lose more or kill the project and cut our losses. The decision was difficult. We ultimately decided to cut our losses and walk away from our investment in time and money. It was probably the right decision, but it was still very difficult.
For anyone interested, this post goes into more detail on this topic.
Spaces Learning — Composable Education in the Cloud
Great article.
This is an extremely powerful Teaching and Learning Experience Platform (LXP) that I have been using for close to a year now. It is amazing how a better approach to learning leads to better retention and understanding.
“Tell me and I forget. Teach me and I remember. Involve me and I learn.”
Benjamin Franklin
Life is filled with unexpected events. In most cases, we make tiny adjustments and carry on. We trip. We stumble. We pick ourselves up and pay closer attention to where our feet are taking us.
Others force us to rethink what we previously took for granted. These are the big events that come out of the blue, grab us by the collar, and give us a good shaking. The death of a loved one. The sudden loss of a job.
And then there are the colossal events that not only change us individually, but the world we live in. In my lifetime, I’ve seen my fair share of these earth-shakers. The assassination of John F. Kennedy. The legalization of gay marriage. The fall of the Berlin Wall. The election of the first…
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Interesting Article about ADHD and Creativity
This “pocket” story is from Scientific American, originally published on March 5, 2019. The Creativity of ADHD.
Over the years, I have found that some of the most interesting, creative, and effective CEOs have ADHD-like tendencies. Strangely, they may not even be aware that they have it. Hyperfocus can be incredibly effective when attached to a driven person.
Below are links to a couple of posts that make these concepts and their benefits tangible:
These are examples of why it is best to look beyond labels, set aside preconceived notions, and explore each individual’s potential to contribute. The best managers and leaders tend to have this ability.
If you want to take it a step further, let it guide you in finding the best approach to teaching, coaching, and motivating your team members. It may take a little extra effort, but the results are amazing.
Biometric Identity Theft
Recently, I have been researching the potential for fraud and identity theft using fingerprints from photos posted on social media. Last week, Amazon released its “Amazon One” Palm Scanner to pay for purchases. That announcement made me wonder: What are the potential implications for fraud and identity theft using biometric data taken from images?
Technology continues to improve rapidly, which often means, “Where there is the will, there’s a way.”
There are a surprising number of ways to accurately identify someone from a photo or video. Moreover, technology can copy fingerprints from social media photos taken up to three meters away. New technology has been proven effective at using 3D printing technology to create “fake fingerprints” that bypass many fingerprint scanners. Other factors may be at play (such as temperature), but that is speculation at this point.
Since fingerprints can be copied from photos taken up to three meters away, can a palm print be copied from a photo taken 5-10 meters away? That question led to an interesting but unscientific experiment where I took pictures of my hand, enlarged them, measured the distance between the ridges and furrows of my fingers and my palm, and compared the results. Spoiler – probably not (yet) – but likely not far away given the rapid advancement of AI.
Several areas showed similar distances for both my fingers and palm. But there were also areas on my palm where the average distance between “landmarks” was 3-5+ times greater. It turns out that a palm image is often segmented into 3-4 distinct regions for identification purposes, likely due to this type of variation. This link helped me understand the process.
This research led to an idea for a chip-based embedded filter for smart devices and laptops. It would obfuscate key biometric information when extracting the data for display without affecting the integrity of the original stored image. This functionality would automatically provide an additional layer of privacy and data protection. It would require optimized object detection capabilities (possibly R-CNN) that were highly efficient and run on a capable but low-energy processor like the ARM Cortex-M. Retraining and upgrades would be accomplished with firmware updates.
Edit 2020-10-13: This article on “Tiny ML” from Medium.com is the perfect tie-in to the abovementioned idea.
While Amazon’s technology is much newer and presumably at least partially based on their 2019 Patent Application (which does look impressive), it makes you wonder how susceptible these devices might be to fraud given reports of the scans occurring “almost instantaneously.” Speed is one aspect of successful large-scale commercial adoption, but from my perspective, the system’s accuracy and integrity matter far more.
Time will tell how robust and foolproof Amazon’s new technology really is. Given their reach, this could occur sooner rather than later. Ultimately, multiple forms of biometric scans (such as a full handprint with shape, palm, and fingerprints or a retina scan 2-3 minutes prior to the palm scan to maintain performance) may be required for enhanced security, especially with mobile devices.
Additional Resources:
- An in-depth NIH document that helps explain the process and issues.
- A Simplified Guide to Fingerprint Analysis
- This is a 2012 Fingerprint and Palmprint Recognition Approach Report from the European Journal of Scientific Research that has many images and very good explanations.
- “A Textural Approach to Palmprint Identification“
Where Ideas, Experiences, and Lessons Learned Intersect 