building trust
The Imperative Of Customer Trust In 2024
I read a Forbes article that outlined findings for increasing and maintaining customer trust in business today. The summary points are below, and here is a link to the full article.
These points were foundational to the Customer for Life program that I implemented a decade ago. Treating people right is timeless. So, check out the Forbes article and the linked post, and then go out and build stronger relationships with your customers!
Where Ideas, Experiences, and Lessons Learned Intersect 