Geospatial

A missed opportunity for Geospatial

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I have a Corvette that I like to work on for fun and relaxation. It gives me an excuse to learn something new and an opportunity to hone my troubleshooting skills. It can be a fun way to spend a few hours on a weekend.

A few weekends ago I was looking for a few parts for a small project. This was spur of the moment and really didn’t need to be done now (as the car will be stored soon for the winter). I found the parts I needed from a single company, but then something strange happened.

This website had my address, knew the two parts that I wanted, but failed to make the process easy and almost lost a sale. I needed to manually check five different store locations to see if they had both parts. In this case two of the five did. One store was about 5 miles from my house and the other about 20 miles away.

Just think how helpful it would have been for this website to use the data available (i.e., inventory and locations) and present me with the two options or better yet default me to the closest store and note the other store as an option. Using spatial features this would be extremely easy to implement. It’s the equivalent to the “Easy Button” that one office supply uses in their commercials.

Now, take this example one step further. The website makes things quick and easy, leaving me with a very pleasant shopping experience. It could then recommend related items (it did, but by that time I had wasted more time than necessary and was questioning whether or not I should start that project that day). The website could have also created a simple package offer to try to increase my shopping cart value.

All simple things that would generate more money through increased sales and larger sales. It would seem that this would be very easy to justify from both a business and technical perspective, assuming the company is even aware of this issue.

I frequently tell my team that, “People buy easy.” Help them understand what they need to accomplish their goals, price it fairly, demonstrate the value, and they make the rest of the sales process easy to complete. This makes happy customers and leads to referrals. It just makes good business sense to do this.

So, while geospatial technology might not be the solution to all problems, this is a specific use case where it would. The power of computing systems and applications today is that there is so much that can be done so fast, often for reasonably low investment costs in technology. But the first step getting there is to ask yourself, “How could we be making this process easier for our customers?”

A little extra effort and insight can have a huge payoff.

Spurious Correlations – What they are and Why they Matter

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In an earlier post, I mentioned that one of the big benefits of geospatial technology is its ability to show connections between complex and often disparate data sets. As you work with Big Data, you tend to see the value of these multi-layered and often multi-dimensional perspectives of a trend or event. While that can lead to incredible results, it can also lead to spurious data correlations.

First, let me state that I am not a Data Scientist or Statistician, and there are definitely people far more expert on this topic than myself.  But, if you are like the majority of companies out there experimenting with geospatial and big data, it is likely that your company doesn’t have these experts on staff. So, a little awareness, understanding, and caution can go a long way in this scenario.

Before we dig into that more, let’s think about what your goal is:

  • Do you want to be able to identify and understand a particular trend – reinforcing actions and/or behavior? –OR–
  • Do you want to understand what triggers a specific event – initiating a specific behavior?

Both are important, but they are both different. My focus has been identifying trends so that you can leverage or exploit them for commercial gain. While that may sound a bit ominous, it is really what business is all about.

A popular saying goes, “Correlation does not imply causation.”  A common example is that you may see many fire trucks for a large fire.  There is a correlation, but it does not imply that fire trucks cause fires. Now, extending this analogy, let’s assume that the probability of a fire starting in a multi-tenant building in a major city is relatively high. Since it is a big city, it is likely that most of those apartments or condos have WiFi hotspots. A spurious correlation would be to imply that WiFi hotspots cause fires.

As you can see, there is definitely the potential to misunderstand the results of correlated data. A more logical analysis would lead you to see the relationships between the type of building (multi-tenant residential housing) and technology (WiFi) or income (middle-class or higher). Taking the next step to understand the findings, rather than accepting them at face value, is very important.

Once you have what looks to be an interesting correlation, there are many fun and interesting things you can do to validate, refine, or refute your hypothesis. It is likely that even without high-caliber data experts and specialists, you will be able to identify correlations and trends that can provide you and your company with a competitive advantage.  Don’t let the potential complexity become an excuse for not getting started. As you can see, gaining insight and creating value with a little effort and simple analysis is possible.

What’s so special about Spatial?

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Two years ago, I was assigned some of the product management responsibilities and product marketing work for a new version of a database product we were releasing. To me, this was the trifecta of bad fortune. I didn’t mind product marketing, but I knew it took a lot of work to do well. I didn’t feel that product management was a real challenge (I was so wrong here), and even though we saw more demand for products supporting Esri’s ArcGIS, I wasn’t interested in working with maps.

I was so wrong in so many ways. I didn’t realize real product management was as much work as product marketing. And I learned that geospatial was far more than just maps. It was quite an eye-opening experience for me – one that also turned out to be very valuable.

First, let me start by saying that I now greatly appreciate Cartography. I never realized how complex mapmaking is and how there is just as much art as science (a lot like programming). Maps can be so much more than just simple drawings.

I had a great teacher when it came to geospatial – Tyler Mitchell (@spatialguru). He showed me the power of overlaying tabular business data with common spatial data (addresses, zip / postal codes, coordinates) and presenting the “conglomeration of data” in layers that made things easier to understand. I believe that “people buy easy,” which makes this a good thing in my book.

The more I thought about this technology – simple points, lines, and areas combined with powerful functions, the more I began to think about other uses. I realized that you could use it to correlate very different data sets and graphically show relationships that would otherwise be extremely difficult to make.

For example, think about having access to population data, demographic data, business and housing data, crime data, health/disease data, etc.  Now, consider a simple, easy-to-use graphical dashboard that overlaps as many data sets as needed. Within seconds, you see very specific clusters of geographically correlated data, which may bring attention to other correlations.

Some data may only be granular to a zip code or city, but others will allow you to identify patterns in specific streets and neighborhoods. Just think of how something so simple can help you make decisions that are so much better. It’s interesting how few businesses take advantage of this cost-effective technology.

If that wasn’t enough, just think about location-aware applications and the proliferation of smart devices and IoT that completely lend themselves to many helpful and lucrative mobile applications. Even more than that, they make those devices more helpful and user-friendly. Just think about how easy it is to find the nearest Indian restaurant when the thought of curry for lunch hits you.  And these things are just the tip of the iceberg.

What a lucky day for me when I was assigned this work that I did not want. Little did I know that it would change my thoughts about many things. That’s just the way things work out sometimes.

My perspective on Big Data

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Ever since I worked on redesigning a risk management system at an insurance company (1994-1995) I was impressed at how better decisions could be made with more data – assuming it was the right data.  The concept of “What is the right data?” has intrigued me for years, as what may seem common sense today could have been unknown 5-10 years ago and could be completely passé 5-10 years from now. Context becomes very important because of the variability and relevance of data over time.

This is what makes Big Data interesting. There really is no right or wrong answer or definition. Having a framework to define, categorize, and use that data is important. And at some point, being able to refer to the data in context will also be very important. Just think about how challenging it could be to compare scenarios or events from 5 years ago with those of today. It’s likely not an apples-to-apples comparison, but it could certainly be done. The concept of maximizing the value of data is pretty cool stuff.

The way I think of Big Data is similar to a water tributary system. Water enters the system in many ways – rain from the clouds, sprinkles from private and public supplies, runoff, overflow, etc.  It also has many interesting dimensions, such as quality/purity (not necessarily the same due to different aspects of need), velocity, depth, capacity, and so forth. Not all water gets into the tributary system (e.g., some is absorbed into the groundwater tables, and some evaporates) – just as some data loss should be anticipated.

Image of the world with a water hose wrapped around it.

If you think of streams, ponds, rivers, lakes, reservoirs, deltas, etc., many relevant analogies can be made. And just like the course of a river may change over time, data in our “big data” water tributary system could also change over time.

Another part of my thinking is based on my experience of working on a project for a Nanotech company about a decade ago (2002 – 2003 timeframe). In their labs, they were testing various products. There were particles that changed reflectivity based on the temperature that were embedded in shingles and paint. There were very small batteries that could be recharged quickly tens of thousands of times, were light, and had more capacity than a common 12-volt car battery.

And there was a section where they were doing “biometric testing” for the military. I have since read articles about things like smart fabrics that could monitor a soldier’s health and apply basic first aid and notify others once a problem is detected.  This company felt that by 2020, advanced nanotechnology would be widely used by the military, and by 2025, it would be in wide commercial use.  Is that still a possibility? Who knows…

Much of what you read today is about the exponential growth of data. I agree with that, but as stated earlier, and this is important, I believe that the nature and sources of that data will change significantly.  For example, nanoparticles in engine oil will provide information about temperature, engine speed, load, and even rapid changes in motion (fast take-off or stops, quick turns). The nanoparticles in the paint will provide weather conditions. The nanoparticles on the seat upholstery will provide information about occupants (number, size, weight). Sort of like the “sensor web” from the original Kevin Delin perspective. A lot of “Information of Things” (IoT) data will be generated, but then what?

I believe that time will become an essential aspect of every piece of data and that location (X, Y, and Z coordinates) will be just as important. However, not every sensor collects location (spatial) data. I believe multiple data aggregators will be in everyday use at common points (your car, your house, your watch). Those aggregators will package the available data into something akin to an XML object, allowing flexibility.  From my perspective, this is where things become very interesting relative to commercial use and data privacy.

Currently, companies like Google make a lot of money by aggregating data from multiple sources, correlating it with various attributes, and then selling knowledge derived from that data. I believe there will be opportunities for individuals to use “data exchanges” to manage, sell, and directly benefit from their own data. The more interesting their data, the more value it has and the more benefit it provides to the person selling it. This could have a significant economic impact, fostering both the use and expansion of the commercial ecosystems needed to manage this technology’s commercial and privacy aspects, especially as it relates to machine learning.

The next logical step in this vision is “smart everything.” For example, you could buy a shirt that is just a shirt. But you could turn on medical monitoring or refractive heating/cooling for an extra cost. And, if you felt there was a market for extra dimensions of data that could benefit you financially, you could also enable those sensors. Just think of the potential impact that technology would have on commerce in this scenario.

I believe this will happen within the next decade or so. This won’t be the only type of use of big data. Instead, there will be many valid types and uses of data – some complementary and some completely discrete. It has the potential to become a confusing mess. But, people will find ways to ingest, categorize, and correlate data to create value – today or in the future.

Utilizing data will become an increasingly competitive advantage for people and companies, knowing how to do something interesting and useful. Who knows what will be viewed as valuable data 5-10 years from now, but it will likely be different than what we view as valuable data today.

So, what are your thoughts? Can we predict the future based on the past? Or, is it simply enough to create platforms that are powerful enough, flexible enough, and extensible enough to change our understanding as our perspective of what is important changes? Either way, it will be fun!